SAP Global Track and Trace: knowing where the goods are
The most common question in logistics is also the most banal: where is my shipment? As long as the answer is a call to the carrier, it costs time every time and is often already outdated when it arrives. SAP Global Track and Trace answers the question in the system, in real time, across the entire transport chain.
Book a scoping callWhat GTT delivers
Visibility
A current status per shipment, without the phone.
Predicted arrival
An ETA that updates with every incoming message.
Exception handling
The system highlights the shipments where something is going wrong, instead of treating them all the same.
Why visibility is the underrated lever
In many projects, planning takes center stage and visibility comes last. That's the wrong order. A good plan that no one checks against reality is worthless after the first traffic jam. Track and Trace closes the gap between what was planned and what actually happens.
What we actually do
We connect SAP Global Track and Trace to your transport and warehouse processes, model the milestones along your real workflows, set up the exception alerts so they signal rather than create noise, and connect the data sources the status messages come from.
Frequently asked questions
Do we also need SAP TM for GTT?
GTT delivers its value in interplay with the processes it makes visible, typically SAP TM and EWM. Pure visibility without underlying processes rarely gives a complete picture.
Where does GTT get the status data from?
From the connected SAP processes and from messages by the transport parties via the Business Network. Which sources are realistically available to you is something we clarify at project start, because the quality of the visibility depends on it.
What's the difference between GTT and shipment tracking in Freight Collaboration?
Freight Collaboration delivers status messages within carrier communication. GTT is the overarching visibility solution across milestones and sources. In practice they complement each other; how much depth you need depends on your processes.
More visibility over your shipments?
We'll show you what's realistically possible with your data sources.
Book a scoping call